HR will register you on our staff website whereby you can complete all your personal details – this will come in a separate welcome email and you will receive a secure password.

The staff website is staff.wiseowlschilcare.co.uk.

To access the site, please enter your email address and the password in your welcome email. You will then receive a one-time passcode to enter.

Please then go to ‘Amend My Details’ and enter all information, you must complete the reference information for us to be able to contact two suitable references. There is a wealth of information for you to read, please do look at our policies, procedures, and handbooks.

Payroll will send you an email requesting a password for your payslips, please do reply in a timely manner and ensure you make a note of your password

You will be provided with a contract of employment; this is in line with our Employee Handbook. Please read both thoroughly and return to HR in the envelope provided.

You will be given a job description which will highlight what is expected of you at your level of employment for clarification and understanding. You will be expected to imbed these tasks along with our policies by the end of probation.

All staff within the company must complete Safeguarding Children Level 2. Mandatory training is as follows: Safeguarding, FGM awareness and prevention, Food Hygiene and paediatric first aid. Managers have additional training around Health and Safety, Mental Health, Risk Assessment and Designated safeguarding lead training.

For the Mandatory training our provider is IHASCO, this will come in an email direct from IHASCO, please click on the link and access your training. Training must be completed prior to your start date.

PUNCTUALITY

You are in ratio and therefore it is important that you are at work on time and ready to start your shift at the contracted time.

BEHAVIOUR

You are a role model for young children and it is your role to keep children safe at all times. We expect you to behave in a professional and courteous manner to all children, parents and your colleagues. Under no circumstances should staff raise their voices to shout at a child or another member of staff. If you have any issues,
frustrations or concerns about the behaviour of another member of your team, please refer to our safeguarding and whistle blowing procedures.

PRODUCTIVITY

You are coming to work to work and your job is not only to take care of children, but to help them reach their potential. We hope to see you using your initiative, planning activities, setting targets for your key children and ensuring they have lots of fun throughout the day.

SAFEGUARDING

We expect all staff to read, understand and follow our policies and procedures at all times.
This is important in order to safeguard our children and our staff.

OUR ENVIRONMENT

All staff should respect the space we work in, keep it clean and tidy, put things away after you have finished with them and look after our resources. We also encourage staff to think about ways they can be kind to our environment through the planning of eco-friendly activities.

We expect all staff to be neatly presented in the correct staff uniform. You will be provided with a uniform. It is your responsibility to inform your line manager if you require additional uniform. Your uniform demonstrates to parents that you are a member of staff and not a volunteer, casual worker or member of the public while at the nursery.

You are required to wear your uniform at all times during your working hours; however outside of your working hours DO NOT wear them for smoking, vaping and drinking i.e. to and from work.

Day Nurseries – Purple polo shirt and pink fleece

It is your responsibility to keep your uniform clean, tidy and in good condition.

Your uniform will need to be returned when you finish working with Wise Owls.

Staff should be mindful of their appearance when working with children:

• Hair should be back off your face.
• If wearing nail varnish, it should be neat and inoffensive
• Nails cannot be too long (over finger tips) due to health and safety of the children and to enable completion of tasks
• If wearing make-up, it should be neat and inoffensive
• Footwear should be smart and appropriate with a back, sandals are permitted if there is strap around the back of the foot, staff cannot wear flip flops due to health and safety risks.
• If you have offensive or large body art this must be covered during work.
• If you have pierced ears, please ensure that studs are small, and no hoops are worn
• Other body piercings on show are not appropriate unless small and inoffensive; please check with your manager or the office.

Please report to our Manager or Deputy Manager on arrival and please be punctual.

You will be shown the sign in system and you will be required to sign in to the building on arrival and sign out when you leave the building.

The Manager or Deputy Manager will give you a tour of the nursery, show you the amenities, the kitchen, fire exits and evacuation procedure. You will also be introduced to the team in each of our rooms and to your Room Manager and line manager.

You will have a written training plan that we will work through with you to ensure that your induction is thorough, in depth and informative so that you can confidently do your job. You will be given some time in the morning to read through our policies and procedures. You will be shown some practical tasks, like changing nappies, preparing food, sleep checks etc.

Lunch and snacks: You will have your allocated break time. You can bring a packed lunch and we have a microwave available to heat up food.

What to wear on your first day: If you do not yet have your uniform, please wear something comfortable and appropriate for the role. Please see page 12 for more about uniform and appearance.

Mobile phones: We have a strict policy on mobile phones. This is to safeguard our children and staff. Mobile phones are not permitted anywhere in the nursery except for the staff room and the main office. You will have a designated place to store your mobile phone throughout the day.

Our induction programme will take approximately 3 months, during which time you will be on probation. The induction programme will include:

• Checking your personal details, including your contact details, emergency contacts and financial details needed for payroll.
• Reviewing and signing our policies and procedures
• Providing an outline of the daily routine
• Ongoing training programme
• Meetings with key staff members including, Operation Director, HR Manager, your room leader and your Manager.
• Some brief testing on policies, processes and best practise so we are able to review any support you need to be your best practitioner.

Progress Review

We will continuously monitor your progress throughout your 3-month induction. At the end of the 3 month probation period, you will have a progress interview where will will check your understanding of our policies and procedures, review your performance and provide feedback from your colleagues.

If there is anything you are unsure about throughout our induction programme, it is extremely important this is raised with a manager as soon as possible.

Our company policies and procedures must be followed at all times. They should be referenced if you have any questions or require clarification.