Holiday Club Parent Survey - Wise Owls Childcare

Parent Survey

WE WOULD LOVE TO KNOW WHAT YOU THOUGHT OF OUR HOLIDAY CLUB

We are committed to continuously improving our services and we would appreciate hearing your feedback about our latest holiday club held at Highfield School in Maidenhead. Your response is anonymous unless you choose to leave your contact details with us at the end of the survey. We would encourage you to speak to your child about their experience at holiday club and provide their feedback too.

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Which holiday club did your child take part in?

Junior Club
Discovery Club

What is your child's gender?

Female
Male
Non-binary
Prefer not to say

On a scale of 1-10 (10 being most likely & 0 being not likely) how likely are you to recommend our holiday club to others.

Not at all Likely Extremely Likely
0	1	2	3	4	5	6	7	8	9	10

What are the main reasons you choose Wise Owls Holiday Club?

Select more than one if applicable.

To what extent do you agree with the following statements about the Wise Owls Holiday Club?

	Strongly agree	Agree	Neutral	Disagree	Strongly disagree	Not Applicable to my child
My child feels safe at Wise Owls Club	Strongly agreeMy child feels safe at Wise Owls Club Strongly agree	AgreeMy child feels safe at Wise Owls Club Agree	NeutralMy child feels safe at Wise Owls Club Neutral	DisagreeMy child feels safe at Wise Owls Club Disagree	Strongly disagreeMy child feels safe at Wise Owls Club Strongly disagree	Not Applicable to my childMy child feels safe at Wise Owls Club Not Applicable to my child
The activities offered were suitable for my child's age and ability.	Strongly agreeThe activities offered were suitable for my child's age and ability. Strongly agree	AgreeThe activities offered were suitable for my child's age and ability. Agree	NeutralThe activities offered were suitable for my child's age and ability. Neutral	DisagreeThe activities offered were suitable for my child's age and ability. Disagree	Strongly disagreeThe activities offered were suitable for my child's age and ability. Strongly disagree	Not Applicable to my childThe activities offered were suitable for my child's age and ability. Not Applicable to my child
The activities held at the club were good value for money	Strongly agreeThe activities held at the club were good value for money Strongly agree	AgreeThe activities held at the club were good value for money Agree	NeutralThe activities held at the club were good value for money Neutral	DisagreeThe activities held at the club were good value for money Disagree	Strongly disagreeThe activities held at the club were good value for money Strongly disagree	Not Applicable to my childThe activities held at the club were good value for money Not Applicable to my child
The trips and special activities were good value for money	Strongly agreeThe trips and special activities were good value for money Strongly agree	AgreeThe trips and special activities were good value for money Agree	NeutralThe trips and special activities were good value for money Neutral	DisagreeThe trips and special activities were good value for money Disagree	Strongly disagreeThe trips and special activities were good value for money Strongly disagree	Not Applicable to my childThe trips and special activities were good value for money Not Applicable to my child
The booking process was easy and efficient	Strongly agreeThe booking process was easy and efficient Strongly agree	AgreeThe booking process was easy and efficient Agree	NeutralThe booking process was easy and efficient Neutral	DisagreeThe booking process was easy and efficient Disagree	Strongly disagreeThe booking process was easy and efficient Strongly disagree	Not Applicable to my childThe booking process was easy and efficient Not Applicable to my child

If the statement doesn’t apply to your child, please select Not Applicable.

To what extent do you agree with the following statements about the booking process.

	Strongly agree	Agree	Neutral	Disagree	Strongly disagree	Not Applicable to my child
The booking process was easy and efficient	Strongly agreeThe booking process was easy and efficient Strongly agree	AgreeThe booking process was easy and efficient Agree	NeutralThe booking process was easy and efficient Neutral	DisagreeThe booking process was easy and efficient Disagree	Strongly disagreeThe booking process was easy and efficient Strongly disagree	Not Applicable to my childThe booking process was easy and efficient Not Applicable to my child
The early bird email prompts me to book	Strongly agreeThe early bird email prompts me to book Strongly agree	AgreeThe early bird email prompts me to book Agree	NeutralThe early bird email prompts me to book Neutral	DisagreeThe early bird email prompts me to book Disagree	Strongly disagreeThe early bird email prompts me to book Strongly disagree	Not Applicable to my childThe early bird email prompts me to book Not Applicable to my child
It would be helpful to find out about the next holiday club with at least 2 months notice	Strongly agreeIt would be helpful to find out about the next holiday club with at least 2 months notice Strongly agree	AgreeIt would be helpful to find out about the next holiday club with at least 2 months notice Agree	NeutralIt would be helpful to find out about the next holiday club with at least 2 months notice Neutral	DisagreeIt would be helpful to find out about the next holiday club with at least 2 months notice Disagree	Strongly disagreeIt would be helpful to find out about the next holiday club with at least 2 months notice Strongly disagree	Not Applicable to my childIt would be helpful to find out about the next holiday club with at least 2 months notice Not Applicable to my child

If the statement doesn’t apply to your child, please select Not Applicable.

To what extent do you agree with the following statements about the meals.

	Strongly agree	Agree	Neutral	Disagree	Strongly disagree	Not Applicable to my child
On the whole, my child enjoyed the meals served at holiday club.	Strongly agreeOn the whole, my child enjoyed the meals served at holiday club. Strongly agree	AgreeOn the whole, my child enjoyed the meals served at holiday club. Agree	NeutralOn the whole, my child enjoyed the meals served at holiday club. Neutral	DisagreeOn the whole, my child enjoyed the meals served at holiday club. Disagree	Strongly disagreeOn the whole, my child enjoyed the meals served at holiday club. Strongly disagree	Not Applicable to my childOn the whole, my child enjoyed the meals served at holiday club. Not Applicable to my child
My child is happy with the quantity of food provided.	Strongly agreeMy child is happy with the quantity of food provided. Strongly agree	AgreeMy child is happy with the quantity of food provided. Agree	NeutralMy child is happy with the quantity of food provided. Neutral	DisagreeMy child is happy with the quantity of food provided. Disagree	Strongly disagreeMy child is happy with the quantity of food provided. Strongly disagree	Not Applicable to my childMy child is happy with the quantity of food provided. Not Applicable to my child

If the statement doesn’t apply to your child, please select Not Applicable.

Will you be returning for future holiday clubs?

Yes
No
Maybe

Is there anything else you would like to share with us regarding the holiday club?

If you are happy for us to contact you to discuss the holiday club, please leave your name, email address and phone number.

Parent's Full Name

Child's name

Phone